Walker Component Group is serious about quality! Field failure is costly. Product quality for our OEM customers is critical. To that end, we aim for zero defect production and are ISO 9001 certified. How do we produce quality? With continuous improvement thinking and practices from raw component receiving and documentation to finished goods and customer feedback.
Quality training: Our highly skilled workers are IPC620A trained, the industry standard for cable assembly services, by our certified testing staff. Manufacturer and customer specific training occurs as needed.
Quality processes: Walker Component Group is registered as UL assemblers. Our plant is REACH, RoHS, FDA, CSA and mil spec compliant. We are experienced in a variety of quality control processes, as well as, preventative and corrective action planning including PPAP and FMEA. Tools and equipment are calibrated and maintained on a regularly scheduled basis by industry experts. Customer products, documentation and processes are secure and confidential.
Quality testing: Industry-leading test equipment, such as Cirris, are used for continuity, hipot, pull, voltage, destructive and non-destructive product tests to meet customer specified requirements.
Continuous improvement: Our PPM is well below the industry norm and some of our manufacturing carries a 5 sigma. Our on-time delivery (OTD) is one of the best in the industry. Walker Component Group is a 5S operation. Front line to senior management, continuous improvement plans are executed, tracked and addressed regularly. Opportunities for improvement are also sought through internal and customer quality audits and through Kaizen events. We drive our own Kaizen events and we participate in them at our customer locations.
In a perfect world: As an extension of our customer's supply chain, we depend on open and immediate communication to ensure quality issues are addressed without delay by way of multi-media tools including audio and video conferencing.